At Glutes360, we are committed to protecting your privacy and handling your personal data in a lawful, fair, and transparent way. This policy explains what information we collect, how we use it, and the rights you have over your data, including rights under the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where they apply to you.
1. Who we are
The party responsible for handling your data is the owner of Glutes360(the “Company,” “we,” or “us”). You can reach us with any privacy-related question through the customer support email listed in our communications and on the checkout platform.
2. Information we collect
We may process the following categories of data:
- Identity and contact data: first name, last name, email address, and country.
- Transaction data: handled and stored by our payment platform, Hotmart. We do not store your full card details.
- Usage data: IP address, device type, browser, and cookie data (see our Cookie Policy).
3. How we use your information
- To process your purchase and deliver the digital product you bought.
- To give you access to the guide and the materials included with it.
- To respond to questions, support requests, and refunds.
- To send you marketing about similar products and offers, where you have consented or where we have a legitimate interest to do so.
- To comply with our legal, accounting, and tax obligations.
4. Legal basis for processing
Where the GDPR applies, we rely on the performance of a contract (your purchase), your consent for marketing communications, our legitimate interests, and compliance with legal obligations as our lawful bases for processing your data.
5. The Hotmart platform
Purchases are processed through Hotmart, which acts as the sales platform and payment processor. When you complete a purchase, your payment data is handled directly by Hotmart under its own privacy policy. We recommend reviewing it at hotmart.com.
6. Data retention
We keep your data for as long as we have a contractual or commercial relationship with you, and afterward for the periods required by law to handle potential liabilities (generally up to the limits set by applicable tax and commercial regulations).
7. Who we share data with
Your data may be shared with service providers who support our business (the Hotmart platform, web hosting, email marketing tools, and analytics providers). We do not sell your data to third parties for their own marketing purposes, except where required by law.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict, or object to the processing of your data, to data portability, and to withdraw consent at any time. California residents may also request details about the personal information we collect and ask us not to sell it. To exercise any of these rights, email us at our support address.
9. Security
We apply appropriate technical and organizational measures to protect your data and prevent unauthorized alteration, loss, access, or processing.
10. Changes to this policy
We may update this Privacy Policy to reflect changes in the law or in our services. We recommend reviewing it periodically.