At Glutes360, we want you to buy with complete confidence. That's why we offer a 30-day satisfaction guarantee on your purchase of The Glute Transformation Guide and its included content.
1. 30-day guarantee
If within 30 calendar days of your purchase you feel the Product does not meet your expectations, you may request a full refund of the amount paid, with no need to justify your reason.
2. Refunds managed by Hotmart
All purchases are processed through the Hotmart platform, which also handles refund requests in accordance with its own buyer guarantee policy. Refunds are issued to the same payment method used for the purchase.
3. How to request a refund
You can request your refund in two ways:
- Through Hotmart: using your purchase confirmation email or your buyer account at hotmart.com and using the refund request option.
- By contacting us directly:email our customer support with your name and the email address used for the purchase, and we'll process your request.
4. Processing time
Once a request is approved within the guarantee period, the refund will be processed within the timeframes set by Hotmart and your bank, which typically range from a few days to several weeks depending on the payment method.
5. Digital content and right of withdrawal
Please note that, for digital content whose delivery has begun with your prior express consent, the statutory right of withdrawal generally does not apply. Our 30-day guarantee is therefore a voluntary commercial guarantee that we offer in addition to your rights as a consumer.
6. Misuse of the guarantee
We reserve the right to deny refunds in cases of abusive or fraudulent use of this guarantee, such as repeated requests from the same user or evidence of unauthorized downloading and distribution of the content.
7. Contact
For any questions related to refunds, you can contact us through the customer support email listed in your purchase communications.